Think Research Support

If you require assistance with your Think Research product, please fill out the form below to open a ticket and our support team will get back to you as soon as possible.

For immediate help, please consult our knowledge base for articles and guidance at

Note: For clinical support go to

Please note once you select “Submit” the form will display a green checkbox for a brief moment which means we have received your request. You will also receive an email confirmation with your ticket number.

ATTENTION: Please ensure your support description text and any attachments do not contain Personal Health Information (PHI) such as patient names, contact information, health card numbers, and test results. If a screenshot you wish to attach contains PHI then please use an image editor to make all PHI unreadable before sending it through this form.