Think Research Support

If you require assistance with your Think Research product, please fill out the form below to open a ticket and our support team will get back to you as soon as possible.

For immediate help, please consult our knowledge base for articles and guidance at

Please note once you select “Submit” the form will display a green checkbox for a brief moment which means we have received your request. You will also receive an email confirmation with your ticket number.

ATTENTION: Please ensure your support description text and any attachments do not contain Personal Health Information (PHI) such as patient names, contact information, health card numbers, and test results. If a screenshot you wish to attach contains PHI then please use an image editor to make all PHI unreadable before sending it through this form.