Electronic Referrals in Ontario 

Supported by the System Coordinated Access (SCA) Program and Think Research Consortium eReferral Alliance.

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Healthcare Directory at Your Fingertips

Gain access to a web-based, searchable directory that includes a wealth of healthcare services and providers.

Improve Referrals

Our intelligent eReferral forms automatically incorporate best practice evidence to improve referral appropriateness and reduce rejected referrals.

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Keep Patients Informed

Our automated alerts and patient-facing portal keeps patients informed about the status of their referrals.

The System Coordinated Access Program and Think Research Consortium eReferral Alliance is committed to improving access to care for patients throughout the province with secure, EMR-integrated electronic referrals. The Ocean eReferral Network solution is being deployed in five Local Health Integration Networks (LHINs) across Ontario. The solution supports a wide range of clinical pathways such as Diagnostic Imaging and Orthopedics.

The Alliance consists of four partners: Think Research, CognisantMD, the Centre for Effective Practice and the System Coordinated Access Program. Together, they deliver a comprehensive solution for electronic referrals including EMR-integrated eReferral forms based on best practices; a web-based, searchable directory of healthcare providers; central intake and referral management tools; end-to-end reporting analytics; and automated electronic updates for patients and providers.

To deliver this solution Think Research leads a vendor consortium, which includes CognisantMD and the Centre for Effective Practice, and delivers system benefits including:   

  • A web-based, searchable directory of healthcare services and providers including wait time data
  • Intelligent eReferral forms that automatically incorporate best practice evidence to improve referral appropriateness and reduce rejected referrals
  • Comprehensive central intake and referral management tools
  • A highly scalable integration hub to connect external systems
  • End-to-end life-cycle analytics to inform ongoing, system-wide improvements
  • Automated alerts and a patient-facing portal to keep patients informed about the status of their referrals

The System Coordinated Access (SCA) eReferral Alliance is committed to improving access to patient care across the province through secure, EMR-integrated electronic referrals on the Ocean eReferral Network.

The eReferral solution is currently deployed in 5 LHINs (WW, SE, Champlain, NE, Erie St. Clair),  across 7 available clinical pathways including Diagnostic Imaging and Orthopedics.

If you’re interested in being a part of this program or would like to learn more, please contact us.

What are eReferrals?

eReferrals are electronic-based referral forms. With eReferrals, physicians can easily and securely transfer patient information from a primary to a central intake or specialist allowing for seamless communication and information sharing between practitioners. Learn more.

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