Electronic Referrals in Ontario 

Supported by the System Coordinated Access Program / Think Research Consortium eReferral Partnership.

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Healthcare Directory at Your Fingertips

Gain access to a web-based, searchable directory that includes a wealth of healthcare services and providers.

Improve Referrals

Our intelligent eReferral forms automatically incorporate best practice evidence to improve referral appropriateness and reduce rejected referrals.

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Keep Patients Informed

Our automated alerts and patient-facing portal keeps patients informed about the status of their referrals.

The System Coordinated Access Program / Think Research Consortium eReferral Partnership is committed to improving access to care for patients throughout the province with secure, EMR-integrated electronic referrals. The Ocean eReferral Network solution is being deployed in five Local Health Integration Networks (LHINs) across Ontario. The solution supports a wide range of clinical pathways such as Diagnostic Imaging and Orthopedics.

The Partnership consists of four partners: Think Research, CognisantMD, the Centre for Effective Practice and the System Coordinated Access Program. Together, they deliver a comprehensive solution for electronic referrals including EMR-integrated eReferral forms based on best practices; a web-based, searchable directory of healthcare providers; central intake and referral management tools; end-to-end reporting analytics; and automated electronic updates for patients and providers.

To deliver this solution Think Research leads a vendor consortium, which includes CognisantMD and the Centre for Effective Practice, and delivers system benefits including:   

  • A web-based, searchable directory of healthcare services and providers including wait time data
  • Intelligent eReferral forms that automatically incorporate best practice evidence to improve referral appropriateness and reduce rejected referrals
  • Comprehensive central intake and referral management tools
  • A highly scalable integration hub to connect external systems
  • End-to-end life-cycle analytics to inform ongoing, system-wide improvements
  • Automated alerts and a patient-facing portal to keep patients informed about the status of their referrals

The System Coordinated Access Program / Think Research Consortium eReferral Partnership is committed to improving access to patient care across the province through secure, EMR-integrated electronic referrals on the Ocean eReferral Network.

The eReferral solution is currently deployed in 5 LHINs (WW, SE, Champlain, NE, Erie St. Clair),  across 7 available clinical pathways including Diagnostic Imaging and Orthopedics.

If you’re interested in being a part of this program or would like to learn more, please contact us.

What are eReferrals?

eReferrals are electronic-based referral forms. With eReferrals, physicians can easily and securely transfer patient information from a primary to a central intake or specialist allowing for seamless communication and information sharing between practitioners. Learn more.

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