{"id":31605,"date":"2026-07-16T13:12:38","date_gmt":"2026-07-16T17:12:38","guid":{"rendered":"https:\/\/www.thinkresearch.com\/ca\/?page_id=31605"},"modified":"2026-07-22T10:29:21","modified_gmt":"2026-07-22T14:29:21","slug":"digital-front-door","status":"publish","type":"page","link":"https:\/\/www.thinkresearch.com\/ca\/digital-front-door\/","title":{"rendered":"Digital Front Door"},"content":{"rendered":"\t\t
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Clinical Partner to Health Systems<\/div>\n

Digital Front Door<\/h1>\n

\n A single digital entry point for virtual urgent care across your\n Canadian health system. Patients are welcomed, assessed and\n connected to the right care in minutes, with virtual visits,\n interpreter support and coordinated care navigation built in.\n <\/p>\n Book a discovery call<\/a>\n <\/div>\n\n

\n \"Patients \n <\/div>\n <\/div>\n <\/section>\n\n \n
\n
\n
\n
\n
The Pressure<\/div>\n

Health systems can’t carry it all.<\/h2>\n

\n Canadians are living longer, struggling to get the care they\n need, while clinicians are under unprecedented pressure.\n <\/p>\n <\/div>\n\n

\n\n
\n
\n \n \n \n \n \n <\/div>\n

16.1M<\/p>\n

emergency department visits in Canada each year<\/p>\n <\/div>\n\n

\n
\n \n \n \n \n <\/div>\n

1 in 10<\/p>\n

ED patients wait more than 14 hours<\/p>\n <\/div>\n\n

\n
\n \n \n \n \n \n <\/div>\n

17%<\/p>\n

of Canadians have no regular family doctor<\/p>\n <\/div>\n\n

\n
\n \n \n \n \n <\/div>\n

59%<\/p>\n

of an admitted patient ED stay is spent waiting for 1 week<\/p>\n <\/div>\n\n <\/div>\n <\/div>\n\n

\n Source: Canadian Institute for Health Information, national emergency department reporting, 2026. \n <\/p>\n <\/div>\n <\/section>\n\n \n

\n
\n
\n \"Clinician \n <\/div>\n\n
\n
Proven Impact<\/div>\n

A proven model for reducing emergency department pressure.<\/h2>\n
\n

\n Digital Front Door has already helped Canadian health systems\n deliver virtual care, redirect eligible patients, improve access\n and reduce unnecessary emergency department demand.\n <\/p>\n <\/div>\n\n

\n\n
\n \n
<\/div>\n

34,000+<\/p>\n

Patients received faster care<\/p>\n <\/div>\n\n

\n \n
<\/div>\n

3–4 hours → ~18 minutes<\/p>\n

Average wait time reduction for eligible patients (CTAS 4–5)<\/p>\n <\/div>\n\n

\n \n
<\/div>\n

4.59 \/ 5<\/p>\n

Average patient satisfaction<\/p>\n <\/div>\n\n

\n \n
<\/div>\n

83.2%<\/p>\n

Staff reported improved or neutral impact on workflow<\/p>\n <\/div>\n\n <\/div>\n\n See the evidence<\/a>\n <\/div>\n <\/div>\n <\/section>\n\n \n

\n
\n
\n
Virtual Urgent Care for Health Systems<\/div>\n

A better patient experience. Less pressure on your Emergency Department.<\/h2>\n\n
\n\n
\n
1<\/div>\n

Contact & Triage<\/h3>\n

Patients are assessed within minutes using intelligent intake and clinical protocols.<\/p>\n <\/div>\n\n

\n
2<\/div>\n

Virtual Assessment<\/h3>\n

Eligible patients are connected with clinicians through secure virtual care.<\/p>\n <\/div>\n\n

\n
3<\/div>\n

Right Care Navigation<\/h3>\n

Patients receive referrals, follow-up instructions, interpreter services, or community care—without unnecessary ED visits.<\/p>\n <\/div>\n\n <\/div>\n <\/div>\n\n

\n \"Doctor \n <\/div>\n <\/div>\n <\/section>\n\n \n
\n
\n\n
\n
Built For<\/div>\n

Designed for the way Canadian care is delivered.<\/h2>\n\n
\n \n \n Provincial Programs\n <\/span>\n \n \n Regional Health Athorities\n <\/span>\n \n \n Hospitals\n <\/span>\n \n \n Urgent Care Networks\n <\/span>\n \n \n Community Care\n <\/span>\n \n \n Youth & Mental Health Programs\n <\/span>\n <\/div>\n <\/div>\n\n
\n
Real World Deployment<\/div>\n

Canadian health networks are already seeing results.<\/h2>\n\n
\n

\n Instead of adding more staff, Digital Front Door redirects\n eligible patients into a virtual care pathway where they can be\n assessed quickly and connected to the right care.\n <\/p>\n <\/div>\n\n

\n
\n

Shorter waits<\/p>\n <\/div>\n

\n

Better patient experience<\/p>\n <\/div>\n

\n

Less pressure on emergency departments<\/p>\n <\/div>\n <\/div>\n\n See Real-World Results<\/a>\n <\/div>\n\n <\/div>\n <\/section>\n\n \n

\n
\n
\n \"\"\n
\n

Let’s open the right door for your patients.<\/h2>\n

Book a discovery call to see how Digital Front Door can work for your health system.<\/p>\n <\/div>\n Book a discovery call<\/a>\n <\/div>\n <\/div>\n <\/section>\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Clinical Partner to Health Systems Digital Front Door A single digital entry point for virtual urgent care across your Canadian health system. Patients are welcomed, assessed and connected to the right care in minutes, with virtual visits, interpreter support and coordinated care navigation built in. Book a discovery call The Pressure Health systems can’t carry […]<\/p>\n","protected":false},"author":28,"featured_media":19063,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-31605","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nDigital Front Door - Think Research.<\/title>\n<meta name=\"description\" content=\"Digital Front Door. 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