Our Services

Customized Support for Your
Digital Implementation.

Setting you up for Success,
with Support at Every Step of the Way

  • Quick return on investment through efficient project execution and guidance from our clinical consultants, change management experts, project managers and more
  • A solution tailored to meet your unique needs and workflow
  • Customized tactics to increase adoption at your organization
  • Data-driven insights that advance your strategic goals and quality improvement efforts

Knowledge Translation

Our Knowledge Translation approach is unique. We work closely with your organization to ensure that leading best practices are accessible and actionable within your unique care environment.

Workflow Integration

Our team will adapt our tools to ensure that they seamlessly integrate with your existing processes and technologies, preventing disruptions to your clinical workflow.

Governance and Change Management

From governance structure mapping to developing communication tools and templates, our team is available to facilitate your governance and change management efforts.


During our hands-on implementation process, our clinical team works closely with yours to ensure smooth onboarding, including delivering tailored training sessions, providing instructional materials and more.

Data Visualization for Quality Improvement

This unique value-added program is designed specifically for hospitals who are further along in their quality improvement journey. With dashboards (comprehensive data visualization tools enabled by Spotlight), advanced Order Set users can realize the full value of their investment. Dashboards include: Venous Thromboembolism and Antimicrobial Stewardship.

Ongoing Optimization

The future of healthcare lies in data, but organizations often don’t have the resources required to properly leverage it. We’ll support you through business intelligence and custom data visualization tools, know as dashboards, which provide real-time insight into clinical practice. These data-driven insights will enhance quality, drive adoption of best practices and identify areas of opportunity and growth for your organization.

Technical Services and Integration

Our dedicated Help Desk team is available 8am to 6pm Monday to Friday, offering expert direction, efficient issue resolution, testing and maintenance for your organization’s help desk, in addition to after-hours support for critical and emergency issues.

Toll Free: (877) 302-1861

VirtualCare: (800) 559-3041

Let's Talk

Learn more about the value Think Research can bring to your implementation.