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A single digital entry point for virtual urgent care across your Canadian health system. Patients are welcomed, assessed and connected to the right care in minutes, with virtual visits, interpreter support and coordinated care navigation built in.
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Canadians are living longer, struggling to get the care they need, while clinicians are under unprecedented pressure.
16.1M
emergency department visits in Canada each year
1 in 10
ED patients wait more than 14 hours
17%
of Canadians have no regular family doctor
59%
of an admitted patient ED stay is spent waiting for 1 week
Source: Canadian Institute for Health Information, national emergency department reporting, 2026.
Digital Front Door has already helped Canadian health systems deliver virtual care, redirect eligible patients, improve access and reduce unnecessary emergency department demand.
34,000+
Patients received faster care
3–4 hours → ~18 minutes
Average wait time reduction for eligible patients (CTAS 4–5)
4.59 / 5
Average patient satisfaction
83.2%
Staff reported improved or neutral impact on workflow
Patients are assessed within minutes using intelligent intake and clinical protocols.
Eligible patients are connected with clinicians through secure virtual care.
Patients receive referrals, follow-up instructions, interpreter services, or community care—without unnecessary ED visits.
Instead of adding more staff, Digital Front Door redirects eligible patients into a virtual care pathway where they can be assessed quickly and connected to the right care.
Shorter waits
Better patient experience
Less pressure on emergency departments
Book a discovery call to see how Digital Front Door can work for your health system.
A clinical partner helping health systems deliver the right care, faster, through clinical expertise, software, and operational support.
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