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Sachin Aggarwal

Sachin Aggarwal – CEO

Sachin Aggarwal is the Chief Executive Officer of Think Research. He joined the team in 2010 as Executive Vice President and Chief Operating Officer. Prior to joining Think Research, Sachin served as the Deputy Chief of Staff for the Office of the Leader of the Opposition, where he managed six departments, including the Leader’s Executive Team. Sachin has served on the Board of Directors for numerous community outreach programs, including Dixon Hall Neighbourhood Services and the People with AIDS Foundation. He was called to the Bar in Ontario and in New York after earning a law degree from the University of Toronto and holds a MBA from the Rotman School of Management.

Chris O'Connor

Chris O’Connor – President and Founder

Dr. Chris O’Connor is the President and Founder of Think Research and a practicing critical care physician in the Intensive Care Unit at Trillium Health Partners. Chris began his medical career at Trillium Health Partners in 2000 and served as their Director of Medical Informatics. In 2006, he received the Ontario Innovation Award for Improving Quality & Patient Safety after successfully launching the first ever hospital-wide order set project. He also won the Emerging Leader in Canadian Informatics Award in 2007 for innovation in the health care field. Since founding Think Research in 2006, he has been actively involved in the company’s clinical development process.

Mark Sakamoto

Mark Sakamoto – Executive VP

Mark is the Executive Vice President for Think Research. A lawyer by training, Mark has enjoyed a rich and varied career, having worked at a national law firm and served as a senior political advisor to a national party leader. Prior to joining our Executive Team, Mark worked as an Executive Manager for the Canadian Broadcast Corporation where he led negotiations for hundreds of content deals.  He is an entrepreneur and investor in digital health and digital media and has been instrumental in driving the growth of Think Research. In 2014, he authored his first book, Forgiveness: A Gift from My Grandparents, which went on to be a #1 national best seller.

Joanna Carroll

Joanna Carroll – Chief Talent Officer

Joanna is Think Research’s Chief Talent Officer. Over the past five years, Joanna has been instrumental in overseeing the hiring during Think Research’s rapid expansion as it has grown from a small start-up to a team of over 130 full- and part-time staff. Joanna also serves as Think Research’s Chief Privacy Officer and as a legal advisor to our Executive Team. She holds a law degree from the University of Calgary and has over 15 years experience practicing law as an employment lawyer and commercial litigator. Joanna sits on the Board of Directors for two non-profit agencies in downtown Toronto and Chairs the Human Resources Committee of one.

Saurabh Mukhi

Saurabh Mukhi – CTO

As Chief Technology Officer for Think Research, Saurabh leads a growing team of highly skilled developers and IT professionals. Saurabh has been central in developing Think Research’s collaborative software solutions with industry partners like MED-PASS, INTERACT and Health Outcomes Worldwide. Previously, Saurabh worked as a Management Consultant with KPMG within their IT strategy services practice before founding his own mobile health company. Saurabh has a Bachelor of Mathematics in Computer Science from the University of Waterloo as well as a MBA from the Rotman School of Management.


William Falk – Executive in Residence

Prior to joining Think Research, he was a partner with PwC and led their healthcare team in Canada. William has spent more than 25 years as a strategist and management consultant in New York and Toronto, advising top academic centres, governments, and innovative companies in healthcare. He has academic appointments as an Executive Fellow at both the University of Toronto’s Rotman School of Management and The Mowat Centre, and is a Senior Fellow at the C.D. Howe Institute.

Dylan Hardy – COO

Dylan is Think Research’s Chief Operating Officer. Over the past ten years, he has worked extensively within health care on quality transformation programs, patient access improvement initiatives, and technology needs assessments and implementations. Dylan is an invited speaker on health care quality and Lean improvement topics and has trained more than 1,000 physicians, nurses and senior leaders on quality improvement. He has designed and led large-scale provincial transformation programs such as Ontario’s Emergency Department Performance Improvement Program (ED-PIP). Prior to joining Think Research, Dylan was a Partner in KPMG’s Healthcare Practice working with providers and policy makers in Canada, the US and Asia.

Kirsten Lewis

Kirsten Lewis – Clinical Director

Kirsten is the Clinical Director on Think Research’s Research and Development team and has been a registered nurse for nearly 30 years. Since joining Think Research, she has worked extensively on building our Order Set library in collaboration with leading health care associations. Prior to joining Think Research, she worked as a Clinical Manager at the University Health Network. While at Toronto General Hospital, Kirsten focused on improving patient flows, enhancing the quality of care delivered to patients and maximizing capacity. In 2012, she coordinated a province-wide roll out of the Ontario Renal Plan where she provided expert clinical consultation.

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