Digital Front Door is a patient engagement platform enabling healthcare organizations to provide access to care and health information through a single digital service window.
Barriers to care post-COVID have emerged as a leading healthcare challenge, heightened by ongoing resourcing challenges faced by hospitals and other in-person healthcare sites. These challenges occur during the ongoing greater transition to digital-first healthcare and health information services.
Digital Front Door improves access by providing patients and providers a central hub enabling access to health information, advice, triage, digitally enabled care, continuous care and more.
Remove barriers to healthcare access with multi-channel patient engagement and digital-first triage
Go from initial contact to triage in minutes with chat and teleconferencing functionality
Reduce strain on staff and traditional in-person healthcare sites
Fully configurable for the needs of your organization
Modern user-friendly journey with fully digital patient experience
Single hub for initial interactions with healthcare systems
End-to-end patient workflow from intake to patient assessment, virtual visits, continuous care follow ups and transition of care via digital eReferral
Digital directory of healthcare practitioners and community care services
Instantaneous secure virtual visit conferencing and chat between patients and providers
Automated patient triage via chat bot, allowing assignment of patients into specialized queues
Compatibility with inbound phone calls through Twilio and real-time medical interpreters through Voyce
Secure and privacy-compliant digital infrastructure
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Solving the Healthcare Crisis
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